Wednesday, February 7, 2007

Company's Tradition of Community Support Aids Tsunami Victims

Company's Tradition of Community Support Aids Tsunami Victims

Synergy Solutions, a teleservices company headquartered in Phoenix, Arizona, has a long history of community service and charity volunteerism as part of its corporate culture. Between Dec. 30 and Jan. 14, they utilized this outward focus to raise funds for tsunami victims.

Phoenix, AZ (PRWEB) January 26, 2005

Giving back to the community is nothing new for Synergy Solutions, an inbound and outbound teleservices firm located in Phoenix. They volunteer many hours, donate and support local and global charities year-round, including holiday donations to Notmykid. org in lieu of holiday gifts for clients. But as members of the Synovation volunteerism team watched in horror the images of the tsunami destruction in Southeast Asia, they knew something extra had to be done. Only a few days after the disaster, the team had launched an aggressive fund raising campaign within the company, and they called on everyone from the top down. “When the team came up with this plan, I was thrilled,” commented Lori Fentem, president of Synergy Solutions. “We agreed that the company would match dollar for dollar all donations made by our employees nationwide.”

In just a few short weeks, from December 30 to January 14, the employees and company had raised over $5500, which was donated to MercyCorps and Doctors Without Borders, both charities with a strong presence where the tsunami hit hardest. “I’m very proud of what we were able to do in such a short amount of time,” added Fentem, “It’s amazing what a small group can do if we all pull together, and that’s what Synovation is all about.”

The Synovation team at Synergy Solutions consists of eleven volunteer representatives from every area of the company – operations, account management, IT, accounting and sales – who come together to create Synovation which is defined as combining Synergy (The Power of Team) and Innovation. The team’s mission is to foster the Synovation Culture by developing community service projects, volunteer opportunities, as well as building team spirit and camaraderie within the company. Another of the great ideas that has come out of the Synovation team is the “Synovation Weekly,” a brief newsletter that is sent to every employee every Monday morning. The newsletter focuses on the good news happening within the company and their community service. Recent issues included kudos for jobs well done, quotes from delighted clients, funds raised to support an employee’s ill daughter, a chili for charity event, and news of the company’s 5th birthday celebration. “This is the very first thing I look at on Monday mornings, and it starts my whole week off right,” commented Corey Conklin, Chief Operating Officer. “It’s one more way of staying focused on the positive and keeping our entire staff connected to one another as a team,” he added.

About the Company

Synergy Solutions, Inc., headquartered in Phoenix, AZ, specializes in providing innovative customer contact solutions including inbound and outbound teleservices on behalf of Fortune 1000 companies in a variety of industries, including financial services, health care, insurance, telecommunications, and publishing. Synergy Solutions utilizes proven acquisition and retention techniques to solidify and expand customer relationships through the use of intelligent people and emerging technology. Synergy Solutions also operates call centers in Redfield, SD, Milbank, SD, Johnson City, NY, and Bemidji, MN.

Synergy Solutions' headquarters are located at 4451 East Oak Street in Phoenix, Arizona, 85008. For more information about Synergy Solutions, contact Lori Fentem at 1-800-547-0504 or llfentem@callsynergy. com. You may also email at info@callsynergy. com or visit www. synergysolutionsinc. com