Tuesday, August 10, 2010

Hitting the Mark: URAC Standards for Consumer Education and Support

Hitting the Mark: URAC Standards for Consumer Education and Support

Healthcare is moving into uncharted territory, placing critical demands on policy leaders to harness the momentum of rapid demographic, technological and ideological change. Chronic care comprises the overwhelming bulk of todayÂ’s healthcare spending, despite available screening and behavior modification programs geared toward disease prevention. This highlights one indispensable player in todayÂ’s game of healthcare: the consumer. URACÂ’s new voluntary accreditation standards aim for the bulls-eye. "URAC Standards for Consumer Education and Support: What You Need to Know to Comply" a July 2005 audio conference on CD-ROM sponsored by the Healthcare Intelligence Network (HIN), provides detailed descriptions of these guidelines for facing the new frontier of consumer-directed health. During this 90-minute audio conference on CD-ROM, policy and consultant leaders offer healthcare organizations step-by-step strategies for implementing these standards for maximum effect.

Manasquan, NJ (PRWEB) August 1, 2005

Healthcare is moving into uncharted territory, placing critical demands on policy leaders to harness the momentum of rapid demographic, technological and ideological change. Chronic care comprises the overwhelming bulk of todayÂ’s healthcare spending, despite available screening and behavior modification programs geared toward disease prevention. This highlights one indispensable player in todayÂ’s game of healthcare: the consumer. URACÂ’s new voluntary accreditation standards aim for the bulls-eye.

"Consumer-driven healthcare is the new wild, wild west for health plans," said Annette Watson, senior vice president, URAC, an independent, nonprofit organization that offers accreditation, certification and quality improvement activities. "Standards serve a valid purpose in today's competitive, cost-conscious environment. Quality often suffers without oversight mechanisms," she added.

"URAC Standards for Consumer Education and Support: What You Need to Know to Comply" a July 2005 audio conference on CD-ROM sponsored by the Healthcare Intelligence Network (HIN), provides detailed descriptions of these guidelines for facing the new frontier of consumer-directed health. During this 90-minute audio conference on CD-ROM, policy and consultant leaders offer healthcare organizations step-by-step strategies for implementing these standards for maximum effect. For more information, please visit http://www. hin. com/cgi-local/link/news/pl. cgi? uraccdpr (http://www. hin. com/cgi-local/link/news/pl. cgi? uraccdpr).

"Consumerism continues to boom and uptake is only getting larger," said Ms. Watson. "Our immediate objective was to provide consumers with guidance and tools they need when facing consumer-directed plans for the first time."

Noting public misconceptions and lack of awareness, policy leaders recognize the importance of overcoming barriers to effective communication. In an effort to bridge the gap, URACÂ’s new standards aim to make consumers conversant in the language of healthcare through a continued process of education and support.

Ms. Watson was joined at the conference by Guy DÂ’Andrea, founder of Discern LLC, a consulting firm focusing on healthcare-related strategy and project management. Together, these speakers apply modern standards to modern times, providing:

 A detailed overview of the new guidelines;  Lessons learned from organizations who beta-tested the standards; and  What health plans should begin to do now to comply with these standards.

"The novelty of consumer-driven healthcare makes it very challenging to devise standards," added Ms. Watson. "The industry has still not agreed upon best practices, but there is consensus that consumers need information both before and after they choose a health plan. That helped us frame the guidelines."

This 90-minute audio conference on CD-ROM benefits key health plan executives, performance and quality improvement managers, business development and strategic planning directors, pharmaceutical executives and those responsible for consumer-driven healthcare plans.

Also included are comprehensive outlines of the speakersÂ’ presentations, a printed transcript of the discussion and a live question-and-answer session in which participants explore these precedents with the experts. For more details on related products and upcoming audio conferences, visit http://www. hin. com/cgi-local/link/news/pl. cgi? uraccdpr (http://www. hin. com/cgi-local/link/news/pl. cgi? uraccdpr).

About the Healthcare Intelligence Network---HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare.

For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 292-3073, or visit http://www. hin. com (http://www. hin. com).

Contact: 

Jennifer Millman

Phone: (732) 528-4468

Fax: (732) 292-3073

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